Please register with your personal email to receive the verification email smoothly. This website is exclusively for current TSMC employees. Former employees and those on unpaid leave are not eligible to purchase. Orders that do not meet the eligibility requirements will be automatically canceled by the system.

Employee-exclusive gifts are intended for personal use only. Please refrain from using them for any form of commercial purposes. Thank you for your cooperation and support. Enjoy!

Important Reminder: If the use of employee Self-Pay gifts (e.g., for specific resale or commercial purposes such as profiting) is found to negatively impact the company's reputation, appropriate actions will be taken in accordance with TSMC WORK RULES and relevant regulations, based on the specific circumstances. Thank you for your cooperation and support!

Employee-exclusive gifts are intended for personal use only. Please refrain from using them for any form of commercial purposes. Thank you for your cooperation and support. Enjoy!

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International Order Information

Ordering & shipping
• International orders are accepted with online credit card payment only. Cash on delivery, bank transfer,or other payment methods are not supported.
• Please ensure that all recipient information is accurate and complete, with no abbreviations:
・Full name in English
・Complete English address (including country, city, district, and postal code)
・Phone number(with country code)
• Some items are not available for international delivery. Relevant shipping restrictions are indicated on the respoective product pages. Please check before placing your order.
• Customs duties, clearance fees, and remote area surcharges vary by country and are the responsibility of therecipient.
• A tracking number will be provided once the order is shipped.
• Estimated delivery time is 7–18 business days. Actual delivery may vary depending on local logistics and customs processing. Specific delivery dates cannot be guaranteed.

Shipping method & dispatch schedule
▶ Shipping method
• Only international home delivery is available. Convenience store pickup is not supported.

▶ Dispatch time
• For in-stock items, orders will be shipped within 3–7 business days after order confirmation (excluding weekends and holidays).
• Pre-order items will be shipped according to the estimated schedule listed onthe product page.
• Orders are shipped Monday to Friday,09:00–17:00 (excluding public holidays).
• Delivery time slots cannot be specified and will follow the courier’s routeand schedule.

Available countries & shipping fee
▶ Shipping destinations
We currently ship to the following countries: Japan, United States, Canada,China, and the Netherlands.

▶ Shipping fee calculation
• International shipping is calculated based on total order weight. The system will automatically calculate shipping fees at checkout. Courier selection is not available.

▶ Weight limit & fee notice
• Maximum weight for a single international order is 10 kg.
• If the total weight exceeds 10 kg, the system will display a placeholder shipping fee of NT$99,999(not the actual cost).
• If this occurs, please do not proceed to checkout. Contact us at service@takerite.com.tw to recalculate the fee and create a custom order.

Return & exchange policy
• International orders are not eligiblefor return or exchange. Please confirm the product name, color, specifications,and price before placing your order.
• All items are inspected and securelypacked before shipping. Returns or exchanges will not be accepted unless the item isdefective and cannot be used.
• If the product received has seriousdefects or does not matchthe order, please contact us within 7days of receipt and provide the following to service@takerite.com.tw:
・Full unboxing video
・Photos of the defective or damaged item
・Order details (name, order number, product name, etc.)

📌 Please note: Except for serious defects or incorrect items, exchanges are not available for international orders. A complete unboxing video is required to process any claim.

Damaged packages & special cases
• If the outer box is severely damaged and affects the product inside, please take photos (including the outer box and contents) and contact service@takerite.com.tw. We will assist with the claim process.
• If incorrect information (e.g., name, address, phone number, or postal code) causes delivery failure, return, or additional fees, refunds and reshipments will not be provided.

📧 Contact us
For special international order requests, heavy items, or shipping questions, feel free to contact us:
📧 service@takerite.com.tw
We'll be happy to assist you!