Dear customer, tSHOP will not ask you for relevant financial account or credit card related information through text messages or phone calls in any name or for any reason, nor will it require you to go to a bank or operate an ATM through the aforementioned methods.
If you receive relevant calls or text messages, please be vigilant and do not believe the instructions of unknown calls. If you have any doubts, please contact tSHOP or call the 165 anti-fraud hotline of the Police Department for confirmation.
When you receive unknown calls such as"+", "+2", "+886" on the caller ID, please be alert and beware of tampering by the other party.
Phone numbers or techniques used to pretend to be specific companies, banks, or judicial authorities. Please do not click on unknown links, LINE friend invitations or text messages that you do not know.
Common fraud techniques such as "duplicate orders" and "mistakenly setting up installment payments" are used to gain consumers' trust and then require online banking or ATM operations. If it is related to bank accounts, please call the bank directly. If the call requires you to operate relevant accounts, provide information, etc., please refuse directly to reduce the risk of fraud.
Please also change your password regularly, strengthen your password (use a mix of uppercase and lowercase English and numbers), and do not enter your account password on a public computer to improve information security.
Wish you all the best from tSHOP!
165 National Fraud Prevention Network: https://165.npa.gov.tw/#/
tSHOP Customer Service Email: service@takerite.com.tw
